Returns & Exchanges
At MYKONOS, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day window for returns on unopened and unused products. If your order doesn't meet your expectations, our dedicated team is here to ensure a seamless exchange or refund process.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original, unopened packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing